Privacy policy

Controller

Cerrajería Efectiva processes the data you send in order to answer locksmith requests in Barcelona.

Contact: contacto@cerrajeria-efectiva.com.

Data we collect

Form: name, email, phone, area, service, requested slot and message.

Calls and WhatsApp: the number you use and the content you send.

Technical: the page the request is sent from, IP address, user agent and, if present, the first-visit referrer domain (origin cookie).

Form submission uses Google reCAPTCHA to limit spam. Google processes technical data for that check under its own policy.

Purpose and legal basis

To answer the visit, quote or emergency request (pre-contractual steps or legitimate interest in handling the request).

To log the contact for internal follow-up of the request.

The data is not used for behavioural advertising and is not handed to third parties for that purpose.

Retention and processors

Data is kept for as long as needed to handle the request and any legal duties that may apply.

Hosting and send/log tools act as processors. reCAPTCHA involves Google as the verification provider.

Rights

You can ask for access, rectification, erasure, restriction or objection by writing to contacto@cerrajeria-efectiva.com. You can also complain to the Spanish Data Protection Agency.

No automated decisions with legal effects are taken from this data.